| Telemarketing Customers |
| Jigsaw Customer
Management |
| Telemarketing Company |
| “The increased
functionality has allowed us to confidently take
on new clients with a range of inbound, outbound
and blended campaigns handled seamlessly, the
management is simple to use and the web based
reporting keeps all of our clients up to date.” |
| Stuart Carter,
Director, Jigsaw Customer Management |
| |
| Momentum Offshore |
| Telemarketing Company |
| “TouchStar Call Centre
Software have given us the tools we need and the
support to compete in a very competitive market.
The hot key transfer to our clients is crucial
and has allowed us to gain clients that require
this very specific feature. The 24 x 7 support
has allowed our staff to work more flexibly
knowing that an engineer is always at hand.” |
| Philip Marston,
Director, Momentum Offshore |
| |
|
Ocean
Business Solutions |
| Claims and
Telemarketing Company |
| "We thought we could
get everything we wanted by choosing the
cheapest option but within a couple of days it
was blindingly obvious it couldn’t. We had been
very impressed with TouchStar at the initial
pitch stage. What set them apart from their
competitors is they looked at our business first
and proposed a solution based around that. Other
companies who came simply gave us their
proposals and expecting our business to fit
around that" (full
case study…) |
| Mohammed Mashidi, Ocean
Business Solutions. |
| |
|
Voice |
| Telemarketing Company |
| “Touchstar has played a
key role in the expansion of VOICE offering
their support and expertise. It has been more
like a partnership than a client-supplier
relationship. Our objective for the forthcoming
12 months is to increase to 200 agents at this
site and have an operational second site of an
additional 300 seats – we expect TouchStar’s
expertise will prove invaluable during this
expansion”. (full
case study…) |
| James Hinchliffe,
Managing Director, VOICE |
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