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| Debt Management Customers |
| Right Move Marketing |
| Loans, Mortgage and
Debt Management Company |
| “Setting up a new
business based on complex technology is
daunting, TouchStar made it seem easy. They
listened to my requirements, made suggestions
and then built the whole model from lines to
back office system even arranging the finance.
Since the install things have gone well and they
continue to support us with advise and solutions
that allow us to grow.” |
| John Whitehead,
Director, Right Move Marketing |
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| Un-named Debt
Management Company |
| “TouchStar have been
excellent for us because we want to be a
one-stop-shop for debt help and for us they’ve
been a one-stop-shop for our call centre
requirements. I didn’t want to have to chase a
different person to discuss my lines, my 0845s
or my dialler. I simply ring my TouchStar
account manager and I know he’ll sort it. I
couldn’t believe everything that could be done.
Previously, I’d had low expectations, but I sat
down with TouchStar and they gave two or three
options on how we could structure the telecoms
system. And, I got the answers I wanted. For
example, we need to be able to transfer calls to
people who aren’t on the dialler. They did that
via a combination of how the dialler works and
how they structured our telecoms system,” |
| Due to the nature of
the industry, the company providing this
testimonial preferred to remain anonymous |
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Copyright 2009 TouchStar Call Centre Software. All Rights Reserved.